We offer a variety of courses that help you support pharmacists, raise their skill, and increase their efficiency and performance. All courses rely on blending our real experiences with professional learning to truly support pharmacists and pharmaceutical business
The professional selling skills course deals with: the definition of sales and setting sales goals, the types of communication skills and the characteristics of each of them, what is meant by the persuasive selling method and what are the strategies used in it? What are the basics of retail? In addition to dealing with and confronting the client’s objections and working to avoid their recurrence.
As a manager, learn the necessary leadership skills that will allow you to encourage your employees to become more productive. In this course, you will be guided to effectively manage your employees, assign tasks, and handle emergencies. By the end of this course, you will be able to foster a positive work environment that stimulates employee performance and through which you and your team will move to the highest levels of excellence and competence.
The Basics of Dealing with Customers deals with the basics of dealing with customers in various situations to achieve their satisfaction and loyalty, in addition to many important topics that directly relate to the consumption of the product or service or refraining from it. These topics include customer service skills, quality of services and their impact on customer satisfaction and so on.